Phone financing made simple!
Fast
We aim to get your asset processed within 30 minutes!
Flexible
Low down payment with affordable weekly payments for 52 weeks.
Transparent
No hidden fees; what you see is what you get.
Frequently Asked Questions
Watu Simu aims to provide affordable and flexible financing solutions for a variety of devices in sub-Saharan Africa, including Nigeria.
Watu Simu currently finances a select range of Samsung Galaxy smartphones. The devices have a manufacturer’s warranty period of 24 months. Terms & Conditions apply.
To qualify for device financing, you need to have the following:
- Bank verification Number (BVN) and any other government issue ID
- No active loans with Watu
- Be at least 18 years old
- Next of kin contact details (the contact must be available/online for verification)
- A minimum down payment amount for the selected device
The onboarding process takes approximately 30 minutes, and involves the following steps:
- Visit any store where Watu Simu is available.
- Select any Samsung Galaxy smartphone supported by Watu.
- Get a pre-approval on your application.
- Make your down payment.
- Wait for the verification process to be completed (5-10 minutes).
- Once verified, the phone is activated, and you can leave with your new device!
The following phones are available for financing through Watu Simu:
- Samsung Galaxy A05
- Samsung Galaxy A05s
- Samsung Galaxy A06
- Samsung Galaxy A15
- Samsung Galaxy A16
Account number: A unique Paga Account Number will be generated for you during the onboarding process.
If your weekly payment was not made on time as per the loan agreement, the phone will be locked.
To unlock your phone, please make an immediate payment to the following Pay Bill number: 650880.
If the device is not due for payment but has been locked, it means that it has been away from an active internet connection or the network for an extended period of time. Kindly connect the phone to active internet and refresh.
For further assistance, contact the Watu Simu Customer Care team: +234 814 296 7729
For any phone service related queries, please reach out to the Watu Simu Customer Care team: +234 814 296 7729.
The team will direct you to the nearest authorised service centre where you can be assisted for service/maintenance of the phone.
Kindly contact Customer Care and inform them about the stolen/lost device. Ensure you also obtain a Police report with the IMEI of the device included from your nearest police station and share that with the Customer Care.
Have more questions?
Whether you need to find the closest Watu Simu location or want more information on getting your phone financed, contact our Customer Care team.
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