We aim to get your asset processed within 20 minutes!
Low down payment with affordable weekly payments for 52 weeks.
No hidden fees; what you see is what you get.
Watu Simu aims to provide affordable and flexible financing solutions for a variety of devices in sub-Saharan Africa, including Kenya.
Watu Simu currently finances a select range of Samsung Galaxy smartphones and tablets. The devices have a manufacturer’s warranty period of 24 months. Terms & Conditions apply.
To qualify for device financing, you need to have the following:
The following phones are available for financing through Watu Simu:
Pay Bill number: 650880
Account number: Borrower’s National ID number.
If the device is not due for payment but has been locked, it means that it has been away from an active internet connection or the network for an extended period of time.
For further assistance, contact the Watu Simu Customer Care team: 0800 722 245.
For any phone service related queries, please reach out to the Watu Simu Customer Care team: 0800 722 245.
The team will direct you to the nearest authorised service centre where you can be assisted for service/maintenance of the phone.
If you have purchased the Samsung Galaxy A13, A23, or A33, your phone has been registered for a one time accidental front screen repair.
In the event you need to use this service, please call Customer Care on: 0800 722 245.
In order to redeem this benefit, you will be required to pay a small repair fee at an authorised service centre.
Whether you need to find the closest Watu Simu location or want more information on getting your phone financed, contact our Customer Care team.
Chat with our online support team.